FAQ
What form of payments do you accept?
We accept Cash, Debit Card, Credit Card, Check and Monty Order.
Are there any fees for not paying my monthly fee on time?
No.
What days do you offer your groups?
Monday thru Saturday.
What is your capacity?
15-people per group
Can I complete in less time than than required program time?
No.
Am I allowed to miss any groups? How many groups am I allowed to miss before consequence?
A fee of $20.00 charged for every absence. 10.
How do I take a Leave of Absence from program?
If you’re going on Vacation, Employment Travel, and Medical Emergency for yourself or family member, incarceration you may ask for a Leave of Absence. Leave of Absence will be Approved with documentation a $20.00 fee will be charged but the absence will not count against your total 10 absences.
How long can I be in a Leave of Absence for?
Leave of Absences are valid for up to two years with proper documentation.
Can I come back for group before my Leave of Absence is up?
Yes.
Am I allowed to reschedule any group or individual sessions?
Group sessions can be rescheduled with 24hrs notice in advance. A $20.00 fee will be charge for every reschedule group.
How late am I allowed to be for group?
If you arrive late after 5-mins after group has started it will be consider an absent a $20.00 fee will be charged for every absence.
Can I reschedule a missed group session?
No.
For appointments and information in regards of DUI Program, can reach us at 415-920-0722 and 415-826-6767